Termin Privacy Policy

Effective date: January 8, 2026

This Privacy Policy explains how Termin (operating at termin.co.za) collects, uses, discloses, and protects your personal information when you use our website, products, and services. If you have questions about this policy or our practices, contact us at hello@termin.co.za.

1. Information We Collect

• Account and Profile Data: name, email address, and other information you provide when you contact us or create an account.
• Usage Data: information about how you interact with our website and services, including IP address, device, browser, pages visited, and timestamps.
• Diagnostics and Crash Data: logs and technical data necessary to operate and improve our software.
• Cookies and Similar Technologies: small files stored on your device to support site features and analytics. See the Cookies section below.

2. How We Use Your Information

• To provide, maintain, and improve Termin services and website.
• To communicate with you about your requests, account status, and support.
• To analyze usage patterns, diagnose issues, and monitor product performance.
• To comply with legal obligations and protect our rights.

3. Legal Bases for Processing (where applicable)

Depending on your location and applicable law, we rely on different legal bases to process personal data, including your consent, performance of a contract, and our legitimate interests (for example, to improve services and ensure security).

4. Sharing and Disclosure

• Service Providers: third-party vendors who perform services on our behalf (hosting, analytics, email).
• Legal Requests: when required by law, litigation, or to protect rights and safety.
• Business Transfers: in connection with merger, sale, or reorganization; we will notify users if personal data is transferred.

5. Cookies and Analytics

We use cookies and similar technologies to provide core site functionality, remember preferences, and analyze site usage. You can control cookie settings through your browser; disabling cookies may limit site functionality.

6. Data Retention and Security

We retain personal information only as long as necessary for the purposes described. We implement reasonable technical and organizational safeguards to protect personal data, but no system is completely secure.

7. Your Rights

Subject to local law, you may have the right to access, correct, update, or delete your personal data; to restrict or object to processing; and to request a copy of your data. To exercise these rights, contact hello@termin.co.za.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this policy from time to time. We will post the updated policy on this page with a revised effective date.

10. Contact Us

For questions or requests regarding this policy or your data, email hello@termin.co.za or visit termin.co.za.